Privacy Policy
Last updated: October 16, 2026
SANDAL FACTORY OUTLET INC (doing business as Sandal Factory, referred to in this policy as “Sandal Factory,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information may be collected, used, shared, and protected when you visit www.sandalfactory.com, contact us, find our stores, or subscribe to our marketing communications.
Information we collect
Information you provide: When you use our contact form, you may share your name, email address, phone number, and the content of your message. When you subscribe to our newsletter or complete a promotional signup form, you may provide an email address and other information requested by that form. We do not require general visitor account registration to browse our website or use its store-finder and contact features.
Information collected automatically: Our website and applicable service providers may collect technical and usage information, such as an IP address, browser and device information, pages viewed, referring pages, approximate location derived from IP address, and interactions with our website. Cookies, pixels, and similar technologies may be used for site operation, measurement, and advertising where those features are enabled.
How we use information
- To answer inquiries, respond to messages, and provide customer assistance.
- To send newsletters, offers, updates, or other marketing communications when you have signed up or otherwise provided the appropriate permission.
- To operate, secure, troubleshoot, and improve our website and services.
- To understand website traffic and the effectiveness of our content or campaigns through enabled analytics tools.
- To comply with applicable legal requirements and protect the rights and security of our customers, visitors, and business.
Newsletter, Mailchimp, and Privy
Our website includes a newsletter signup form. We also use third-party marketing tools, including Mailchimp and Privy, which may help manage subscriber information, email marketing, signup forms, and promotional messages depending on the features configured and used. Information submitted through these features may be processed by the relevant provider on our behalf to operate subscriptions and communications.
You can unsubscribe from marketing emails by using the unsubscribe link included in the message, where available, or by contacting us at marketing@sandalfactory.com. Unsubscribing from marketing does not prevent us from responding to a message that you send us.
Cookies, analytics, and Meta advertising technologies
We and our service providers may use cookies and similar technologies to operate the site, remember choices, understand visits, and measure marketing performance. Analytics services, including Google Analytics if enabled, may collect website usage information. This policy does not imply that any specific optional analytics feature is active at all times.
Meta (Facebook and Instagram): Where Meta advertising or measurement tools, such as the Meta Pixel, are enabled on our website, Meta may receive information about site visits and interactions for advertising measurement, audience creation, or ad personalization, subject to applicable settings and permissions. These tools may use cookies or similar tracking technologies. Their use depends on whether they are actually enabled.
You may be able to manage optional cookies through website privacy controls where provided and through your browser settings. You can also review your advertising preferences with the relevant advertising platforms. Blocking certain cookies may affect some website features.
When information is shared
We may share information with service providers that help us operate the website, process contact requests, deliver newsletters, manage marketing tools, provide hosting or analytics, and maintain security. These providers may include Shopify, Mailchimp, Privy, and, where enabled, Meta or other advertising and measurement services. We may also disclose information when required by law or when reasonably necessary to protect rights, property, or safety. Third-party providers may process information according to their own privacy notices and our applicable agreements with them.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described here, including responding to inquiries, maintaining appropriate business records, honoring marketing preferences, and meeting applicable legal obligations. Retention periods depend on the type of information and the service involved.
We take reasonable measures intended to protect information against unauthorized access, disclosure, or misuse. However, no website or method of electronic transmission or storage can be guaranteed to be completely secure.
Your privacy choices
You may ask us about the personal information we hold about you or request a correction or deletion, subject to applicable law and legitimate retention requirements. Depending on where you live, additional privacy rights may apply. Contact marketing@sandalfactory.com with your request.
Children's privacy
Our website is not directed at children under 13, and we do not knowingly seek personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review the matter.
External links
Our site may link to social-media platforms, mapping services, or other third-party websites. Those services have their own privacy practices, which we do not control.
Website Terms and policy updates
Please also review our Website Terms. We may revise this Privacy Policy when our practices, service providers, or legal requirements change. Any revisions will appear on this page along with an updated date.
Contact us
SANDAL FACTORY OUTLET INC
102411 Overseas Hwy.
Key Largo, Florida, USA
Phone: 305-453-9144
Email: marketing@sandalfactory.com